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Terms and Conditions

Please read these terms and conditions carefully before using our website or making a booking.

By accessing or using our website and services, you agree to be bound by these terms and conditions. If you disagree with any part of the terms, you may not access the service.

Bookings and Reservations

All bookings are subject to availability and confirmation. Confirmation of a booking will be sent to the email address provided by you.

You must be at least 18 years old to make a booking.

When making a booking, you are responsible for providing accurate and complete information, including your name, contact details, and payment information.

Any special requests are subject to availability and cannot be guaranteed. Additional charges may apply for certain requests.

Payment

Payment for bookings must be made in accordance with the payment policy specified at the time of booking. This may include pre-payment, payment upon arrival or combination of both.

We accept various payment methods, which will be indicated during the booking process.

All prices are quoted in the currency selected by the currency selector on the website, but will be charged in EUR according to the exchange rate at the time of payment.

In the event of a failed payment, your booking may be cancelled.

Cancellation and No-Show Policy

Our cancellation policy varies depending on the rate and service type booked. Please refer to the specific cancellation terms provided at the time of booking. If not stated explicitly - all bookings are non-refundable.

Failure to arrive on the scheduled check-in date without prior notification (no-show) may result in the cancellation of your entire booking and the application of its cancellation policy.

To cancel or modify a booking, please follow the instructions provided in your booking confirmation email or contact us directly.

SPA, Wellness and Beauty Services

SPA, Wellness and Beauty Services are subject to availability and may require advance booking.

All SPA, Wellness and Beauty bookings are non-refundable.

Failure to arrive on the scheduled booking date without prior notification (no-show) will result in the cancellation of your booking.

Limitation of Liability

The establishment is not liable for any loss or damage to personal belongings, unless caused by the establishment's negligence.

Our liability for any loss or damage suffered by you shall be limited to the amount paid for the booking, except where such limitation is prohibited by law.

We are not responsible for any failure or delay in performing our obligations due to events beyond our reasonable control (Force Majeure).

Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, which is available on our website, explains how we collect, use, and protect your personal information. Read our Privacy Policy

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Psychologist Valentine or its content suppliers and is protected by intellectual property laws.

Amendments to Terms and Conditions

We reserve the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the hotel is located, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms and Conditions, please contact us: